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COVID Provider Resources

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COVID-19 Coronavirus
During the current COVID-19 emergency, Comagine Health ESRD Network 18 is fully staffed, and business operations are not interrupted. If you are a patient, care partner or facility with a concern about COVID-19 please dial our ESRD Network COVID-19 Helpline.

ESRD Network 18 COVID-19 Helpline- 1 (800) 368-5804

COVID-19 PUI Facility Tracker: https://esrdnetwork18.org/machform/view.php?id=71828
How-To Video: Click Here
(DOES NOT APPLY to LDOs (Large Dialysis Organizations).
Only Independently owned facilities should submit this Form)

COVID-19 Resources 

For Patient Resources, click here.


Centers for Medicare & Medicaid Services (CMS)

CMS Press Release: President Trump Expands Telehealth Benefits for Medicare Beneficiaries during COVID-19 Outbreak

CMS ESRD Provider Telehealth and Telemedicine Toolkit

CMS COVID-19 Focused Infection Control Survey – Dialysis Provider Self-Assessment

 CMS Guidance for Infection Control and Prevention of COVID-19 in Dialysis Facilities Revised 3/30/2020

CMS COVID-19 Medicare Provider Enrollment Relief FAQs

CMS COVID-19 Quality Reporting Programs Guidance Memo

CMS ESRD QIP FAQs: Exceptions for Dialysis Facilities Affected by COVID-19  Revised 6/17/2020

Centers for Disease Control and Prevention (CDC)

CDC Guidance for COVID-19 in Hemodialysis Facilities
CDC Clinical Care Guidance for Healthcare Professionals about COVID-19  Revised 05/03/2020

CDC Evaluating and Reporting Persons Under Investigation (PUIs)  Revised 05/03/2020

CDC Criteria for Return to Work for Healthcare Personnel with Confirmed or Suspected COVID-19 (Interim Guidance)  Revised 05/02/2020

CDC Special Considerations for Patients on Home Dialysis Revised 05/13/2020

National Coordinating Center (NCC)

COVID-19 Frequently Asked Questions by ESRD Patients   English Version | Spanish Version
COVID-19 Mental Health Toolkit
COVID-19 Quickinars for Providers and Patients 

CMS COVID-related survey/certification questions and waiver requests:

CMS QSOG Emergency Prep: QSOG_EmergencyPrep@cms.hhs.gov

Specific 1135 waiver requests for ESRD NW16 (Western Consortium*): ROSFOSO@cms.hhs.gov
Western Consortium: AK, AZ, CA, CO, HI, ID, MT, ND, NV, OR,  SD, UT, WA, WY and the Pacific Territories.

Setting up Non Medicare-certified Isolation Clinic:  Review the COVID-19 Medicare Provider Enrollment Relief Frequently Asked Questions (FAQs).

Supply/Resource Requests

CMS requires facilities to contact their local disaster management agency at least annually and as needed for support with restoration of services or to obtain medical resources such as PPE in the event of an disaster or emergency. Please refer to your county guidance for contact information.

Imperial CountyInyo CountyKern CountyKings County Los Angeles CountyOrange CountyRiversideSan Bernardino CountySan Diego CountySan Luis Obispo CountySanta BarbaraTulare CountyVentura County


State Guidance: Mandatory COVID-19 Reporting Suspected or Confirmed Cases

Click here for PDF

Other Resources:

Comagine Health: Helping Dialysis Staff Cope with COVID-19

NIDCD: Mask Info-graphic

NTDS: NTDS Coronavirus (Comprehensive list of resources, including all relevant CDC links)

SAMHSA: SAMHSA Disaster Distress Helpline: 800.985.5990 or text TalkWithUs to 66746

FEMA: Community Emergency Response Team Training: Disaster Psychology

ASN and DPC webinar on COVID-19

Noridian Healthcare Solutions: Information on Billing Telehealth











Home Dialysis Central: How to Support Home Dialysis Patients During a Pandemic

ESRD Network 2 on COVID-19 and Compassion Fatigue: Powerpoint | Video

Patient Hotlines:

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • Additional patient hotlines: click here.


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